I had purchased a auto policy on July 08 to cover 2010 to 2011. but the issued policy stated covering period as 2011 to 2012. I had registered complain with their call center via toll free & by email. In reply they all stated the same in 24Hrs we will do the needful.
But nothing had happened still even before submitting this complain i had followed-up on this, the very same reply it is "under process".
As final i told them to cancel & refund it. They are not doing the same also.
Still they were fooling people,
Please find below my policy details:
Policy number : 2311100000445500000
Toll free number : 1800 2 700 700
Complain reference No : 001630743
The HDFC ERGO Officer who had final telephonic conversation with me
Ms. Nisha Asst Manager
022 30849118
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