I was flying by Ft. No IT 0214 from Delhi to Lucknow on 13th January and in my Tkt it was mentioned that "On Board Lunch" However I was served with usual Snacks only. When enquired from the Air hostess, I was told that since I have not put up a request at the time of obtaining Boarding Pass I am not entitiled for Lunch. I did not considered it proper to argue with her on this issue and instead I wish to lodge a complaint so as to know what is the proper procedure. My seat No. was 29D.I consider this against your policy of treating the persons on Board as your personal Guest.
H.M.Dayal
M. 9415195465
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