Dear Honda Manager,
I know the name of Honda in Automobile Technology is very bright but when we produce thousands of unit bikes and in a one bike with some manufacturing defect is supply and not to identity till selling than on who purchase this defective unit and after taking on road one or two days the bike may be problematic in spite of joy than what I draw a beautiful picture in my mind of Honda, let’s come to the problem.
I Pravin Kumar purchased “Honda CB Twister” bike from ‘STNAM Honda Jaipur (Rajasthan)’ on 17/10 after purchasing two days, I feel that in gear shifting. I feel problem and bike takes strokes and when I drive it on a speed of 50 – 60 Km/h than bike takes more strokes, I fear and go to “SATNAM HONDA” about this problem but they manipulate me that this is new bike and parts of bike is not in our store, we will repair bike when parts come, I regularly complain about this problem upto till date.
To all showroom Employee but no one take this seriously when takes bike on 3rd Service than suddenly they become very humble and say that sir your bike’s missing part is in now in our store that inspect the bike in front of me but not told me another problem when I sitting from three hours after they told me sir you going your home we will call you after work completion but I am shocking after hear a call from them side in evening your bike is having more problem than we inspect after all things done by them but problem is still on the desk. So please sir, is this my fault? That I purchased a bike of your company when customer is not satisfied with your service and Can I not complain about manufacturing defect is it not in my right please reply me, How to take this for me.
Some information of Bike-
Make: HMSI
Model: CBF110A
Type: ID
Frame No. : ME4JC471KA8008738
Engine No. : JC47E9008794
Colour: P N S BLACK
Registration No. : BA 5150
Regards
Praveen Kumar Sharma
Ph. 8104400282
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