Dear Sir,
I am BALAKRISHNAN from Moonnumury, Thrissur, Kerala. Bought Honda - Shine RED COLOUR from JOHNS HONDA CHALAKUDY, Thrissur, and Kerala on 5- October. The gear-shaft transmission system is so defect that I could not ride the bike peacefully.
Issue No.1
The gear got totally disengaged with shaft while on 1st to 2nd making big sound, 3rd to 4th and 4th to 3rd gear not going properly... The result is very dangerous that speed got reduced and bike stops immediately and creating panic situation on road.
This issue reported in JOHNS HONDA CHALAKUDY service centre from my 1st free service to last free service. I have explained the issue clearly in 5th service (Pay Service) also, and then taken my bike for work and find out the problems (Technician said its spring problem). They done something and given back I pay the bill. After 15 days same problem raised and it cannot solve till now.
Issue No.2
One month before self start not working properly, I show in JOHNS HONDA THRISSUR branch. They said that battery not taking load and request to replace, because it’s in under warranty. Then removed battery and fixed one temporarily.
Issue No.3
Last 15 days chain making sound again I given my vehicle in JOHNS HONDA THRISSUR branch on 20.09.2011 for changing chain lock.
They told me your battery ready that also will change. After 10min. Vehicle given to me and given one bill also for new chain locks. Actually I surprised because battery changing and new chain lock changing done within 10 min.
I trust in their job and taken the bike away to home. And from next day onwards the problem is re-occurring and occurring till now. Next day I checked battery and chain lock and find out both of them not changed. It clearly shows none of the technician had not analyzed the cause and nothing resolved.
Sir, I am a Business man I using my bike min. 120km to 150km per day. I like the HONDA bikes so I bought Honda and I suggested to my close friends also. It’s very nice and smooth running and very silent engine. But how can I ride my bike with above Issues
I hope you’ll look into the matter and solve my problems and maintain my belief and interest in Honda Company.
Thanks & Best Regards
Balakrishnan
Poliyedath House
Thrissur – 680 684
Mob: 91-8086921381
0 comments