June 24th around 19:00hrs, we were on our way for a small ride to Devnahalli. After Hebbal flyover in the Bellary road (Bangalore-Hyderabad NH-7), as there was petrol way less than reserve, we stopped in
HP Petrol Bunk
Service Road, Sahakara Nagar
NEXT TO PGM Srigandha Palace Hall
NEAR PGM Srigandha Palace Hall
AT Kodigehalli Gate
1.1 km FROM Hebbal Flyover
just after the Cauvery Medical Hospital
to fill petrol to our new Mahindra Duro DZ which is just 3months old. We filled petrol for 150rs and moved from there. There is a Union bank board on this petrol bunk.
Once we started moving we noticed the bike suddenly started behaving odd. The vehicle started jerking, not moving ahead, making strange sound and black smoke omission. We were clueless as to what was happening and we were in a busy road and vehicles started honking to the extremes as our bike was moving intermittently. I was with my younger sister and she was freaked out as well.
This was very scary as it was dark, ongoing flyover construction and were not sure what has to be done. We managed to move about a kilometer and it was impossible to go further. We decided not to take risk as it was very new vehicle and not go further as we had doubts on the petrol we just filled. We pushed the vehicle and took a U turn and went to a named petrol bunk (as there was no open mechanic shop close by) and told them the issue. When we opened the fuel tank cap of our vehicle, we could realize that the petrol was highly adulterated as we could smell the kerosene to an extreme level which was not normal. They put a pipe and removed complete petrol from the fuel tank to a funnel. After which we filled petrol from that bunk we tested by riding around the bunk and it was fine and there was little of jerk as the previously filled petrol from HP might have been still there in engine or carburetor. The supervisor from the petrol bunk confirmed that he would dispose the adulterated petrol collected in the funnel as per their caution instructions and procedures.
After riding 200meters or so the bike came back to normal which assured us that it was something to do with the quality of the petrol we filled in HP.
Do treat this seriously and a strict action is required. Do revert and acknowledge with the action items.
Will HP be responsible if my vehicle broke down, or because of the performance any accident caused.
Need a immediate action to be taken and also confirm on the same. Please advice if I should log a complaint with consumer court.
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