Dear Sir,
I have purchased an HYUNDAI i-20 Asta Petrol in March from Koshala Hyundai, Rourkela in Odisha. During my first servicing I had complained about the horrible vibration once the car reaches a speed of 80 K.M., less cooling from the AC and a kit kit sound from the rear of the car. Those complains were not resolved and they promised to resolve it in my second servicing at Rourkela. In my second service at Rourkela I repeated the same problems at the service station of Koshala Hyundai, Rourkela. They tried by correcting the wheel alignment and by changing the tyres from the demo vehicle but the vibration did not stop. There is no vibration upto a speed of 70 K.M., but after 70 K.M. the vibration starts. About the AC, the cooling is not enough as it has been called the UBER COOL car. About the sound from the rear, the service station people told that it is coming from the back seat at it requires a lock which is not available with them but they put something which has lessen the kit kit sound. They requested me to leave the car for some more days with the service station for trial and error rectification. As my family had to attend a marriage at Bhubaneswar I took the car from them with a noting that the problem have not been resolved in the service sheet and went to Bhubaneswar with a Maxm. Speed of 70 K.M. Now I have found a new sound from the front right side suspension once it falls in pot holes. Kindly depute a suitable Engineer from Hyundai Motors to Rourkela to resolve the problems of my car. My Contact No. is 9437212600 and I am working as a Branch Manager in a nearby branch of SBI and I may kindly be intimated earlier to be present to describe the technical problems of my car.
An early action is highly solicited,
KISHORE CHANDRA BOHIDAR
MOB.9437212600, 9090003515
RES. B-301, KOEL NAGAR, ROURKELA-769014, ODISHA.
OFF. BRANCH MANAGER, STATE BANK OF INDIA, HATIBARI BRANCH, SUNDARGARH-770046.
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