I had booked one ticket from Mumbai to Bagdogra (PNR No. - FMN0BPB3E13) for (Mrs Veena Sinha) from Ibibo on 28th of November '10 for Rs 7315 . The traveling date was 1st December and due to some personal reasons I cancelled the ticket on 30th November ’10 and confirmed with the Ibibo customer care if the cancellation has been processed. They confirmed the cancellation and assured that the fare will be refunded back with in 7-10 working days. It's almost 3 months and till date the said amount not yet credited back to the account.
I checked it many times at customer care but they don't have answer for it. Apart from this every time they assure "It will be done in two-three working days". I m hereby requesting you to please look in to this matter and help me out with this.
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