Inconsumercomplaints.com » Cars & Transport » Review / complaint: Indian Railway Season Ticket - Ticket Not Valid | News #329151

Indian Railway Season Ticket
Ticket Not Valid

Hi,

Myself Anupam Mandal, employee of one of the private company, posted at Navi Mumbai. I have booked first class season ticket and have shown my PAN card as identity proof and from counter they mention PAN card number on ticket pass. Unfortunately I have lost my PAN card on same day. Next day TC has been checked and ask me to show my PAN card, I have shown photo copy of PAN card and snap shot of the card from mobile, and told him " my card has been lost". Then he told me for the day I am realesing you, but next time if I will cath then u will be fined.

Then I have asked the TC for suggestion means what should I do for this issue.

He told me just thow the pass and take a new pass, when I ahve taken just on yesterday. Then I have visited Cheif Booking Supervisor at Vashi, he told me the same when I have told them please consider for 15 days for reissue of PAN or issue a ID proof after verify my PAN card copy, snap shot of copy, or original Voter ID, Passport etc. They simply said, " you have to take new ticket".

Now my question is this, when they are very much sure I am the same guy who is having genuine ticket and I can show other proof instead of PAN card, then why they are not accepting.

This is the lack of policy of railways or something else.

Could you please confirm me, is there any rule " you have to show your original copy everytime".

So I am requesting to concern authority, please look in to this matter with proper attention.

Thanks,

Anupam Mandal.

08976671521


Company: Indian Railway Season Ticket

Country: India   State: Maharashtra

Category: Cars & Transport

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