Icici lombard car insurance
Not paying the amt of theft

My self lucky khurana registerd owner of the car no DL8CH-6633 my car was stolen on nov 10 and i complaind to icici as well as the police and submited the final report to icici lombard pitampura branch the executive name was mr ajit bahrdwaj along with all the documents they demanded from me but its been 45 days that i have not recieve my insurance amt kindly clear this or i will go to consumer court.

thanking you

lucky khurana