Sir
we have traveled from Calcutta to Nagpur through Indigo Airlines on 15 May after reaching the Nagpur we got to know that one of baggage is lost due to Indigo Airlines mistake, till date they are unable to find it the total weight of the bag is 13 Kg. and the value of goods in the bag is approx 41000 Rs., There is no jewellery of other valuable items, this just only wearing cloths, and today cloths are also very expensive items. I am enble to find out the calculations of these personals that they are charging 100 Rs. per kg. for extra baggage carry by any person and they are compensating us in case of lost of baggage at Rs. 200 per kg. In my case they are saying that they are ready to pay Rs. 2600/- for whole items, i think the cost of empty bag is more than this.
Please suggest us how we can get our lagguge bac our reseonable compensation against that.
Ipshita Garg
d./o Jitendra garg
Mo. 9828133993
e mail: [email protected]
other information:
Date of journey : 15/5/10
Flight no. : 6E 404 ccu_nag
tag no.of baggage : 0000847494
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