Sir,
I m a Central Govt Group A Officer working in Ministry of Power office in Kolkata. I had filed a TDR on 28/10. The details are as follows:
Date of Journey: 18/10
Date of Booking: 18/09
Train No: 2809 Mumbai-Howrah mail
From Brajrajnagar to Howrah
PNR No. 8235241031
Class: 3AC
Passenger details:
S# Name Age Sex Coach Res-Status
1 SHYAM KEJRIWAL 30 Male CONFIRMED
2 SONIA KEJRIWAL 26 Female W/L 1 Reason: Ticket of Smt Sonia kejriwal remained on W/L 1 till the preparation of chart on 18/10 and therefore she could could not board the train. Since this a case of partially waitlisted ticket neither i could cancel it online nor the amount was refunded automatically. Hence i had to file a TDR.
As it is showing in my TDR history this case was forwarded to railways for refund on 04/11 and the same is still under process. A long period of almost 10 months has already passed since the filing of TDR and the case is still pending.
I have also tried to contact IRCTC personnel in IRCTC kolkata several times over telephone but the most they do is take PNR and contact details or they do not respond at all.
Therefore it is requested to kindly make arrangements for refund of the amount due to me without any further delay.
SHYAM KEJRIWAL
Asstt. Executive Engineer
Ministry of Power
Tollygunge,
Kolkata-33
[email protected]
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