Dear sir,
1. booked an eticket for wife on 08 may 11. date of journey 10 may 11 (0615 hrs) Transaction ID: 0339160263, PNR No: 2420786620
2. decided to cancel it at 1100 hrs on 09 may 11 for unavoidable reasons.
3. could not open site http://www.irctc.co.in/ throughout the day, even from different machines at different locations (learnt later that there was problem in irctc server)
4. also tried all customer care numbers, no body attended despite continuous ringing.
5. since train departs at 0615 hrs hence charting would be done today evening (09 may 11 evening) and thereafter i ll not be able to get refund.
6. i am loosing my hard earned money for no fault of mine. it was irctc server which prevented me to cancel it in time as eticket can not be cancelled on counter or any other way
sincerely your's
arun kumar
011-25318716
mob-9911639402
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