IRCTC
NON RECEPT OF REFUND PNR 2217858966

Despite several mails to IRCTC, telephones at Phone no 0141-2725968 (ACM CLAIMS, JAIPUR) on 28.06. 29.06. 30.06. 08.08. 23.08.2011 I am unable to receive the refund of fare of the ticket booked in Ajmer Shatabadi from Delhi to Jaipur Journey dated 17.03.2011 and TDR filed on 22.03. Please Let me know my fault and please let me know whether there is any time limit for the refund of fare from the date of filing of TDR.

I have recevied following mail from IRCTC on 06.09.2011 mentioning

Dear Customer, Sorry for the inconvenience. Kindly note that your refund case of PNR No.2217858966 has been forwarded to CCM/NWR Railway on 04-Apr. We have already issued Reminders on 01-Jul and 06-Aug to concerned railway to chase up the case. But despite reminders refund is yet to be received from the concerned railway. Now we have sent another reminder on 6-September with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.

your are requested to take up the matter with the concerned authorities & resolve the problem

Company: IRCTC
Country: India
State: Rajasthan
City: Jaipur

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