Inconsumercomplaints.com » Cars & Transport » Review / complaint: IRCTCS - Mistake in Refund Calculation | News #346515

IRCTCS
Mistake in Refund Calculation

I filed a TDR (below is details for same) with IRCTC online website as the Train was running late by more than 3 hrs.

PNR Number 8144929209 Booked On 12-7

Transaction ID 0229649351 Ticket Type eticket

Class 3A Internet Service Charge Rs 20.00

Date Of Journey 19/7 Ticket Charge Rs 1694.00

Bank axispg Total Rs 1714.00

Train No 2101 Railway Zone SER

From Station LOKMANYATILAK T (LTT) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

To Station NAGPUR (NGP) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Mukesh Rohra 31 Male B1 0007/ SL Booked

2 Pooja tanwani 28 Female B1 0008/ SU Booked

Reason For TDR: Train Late More Than Three Hou

rs And Passenger Not Travelled

.

TDR Status: EDR Approved

Reference No: ekt2010072101447514

TDR Zone: SER

TDR Filing Date : 21-Jul

Forward To Railway On : 21-Jul

Refund Details

Refund Status: Refunded

Refund Date : 27-Jul

Refund Amount: Rs.423.00

As per the rule, i should get the full refund amount but instead of it i got only 1/4 th of value. I filed TDR within 3 days and i should be entitled for full refund. I sent many mails to but never got any reply. Please look into this.


Company: IRCTCS

Country: India   State: Maharashtra   City: Mumbai City

Category: Cars & Transport

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