I traveled from Jet lite on 3rd December from Bangalore to Delhi. My flight number was 9W 7074 and PNR number is JDKBNH. I check in one Grey colour handshell bag. When I received that bag it was broken. I raised a complaint at airport only to Jet Airways staff. I filled one form with my home address and submitted to staff. I also gave the broken bag to staff at the airport. I was given phone number and was told that Jet Airways people will contact me and will give me replaced/repaired bag to my house. But till now no one has contacted me from Jet Airways. Whenever I call them that number is not reachable. Now it is 21 days but still no response. Please help me.
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