Inconsumercomplaints.com » Cars & Transport » Review / complaint: Kingfisher Airlines - Non-professional at Kingfisher Security Ground Staff in Hubli noticed | News #361548

Kingfisher Airlines
Non-professional at Kingfisher Security Ground Staff in Hubli noticed

I travelled on KF flt IT2122 on the 13th of Aug from Hubli to Mumbai on seat# 02A and the PNR# GIBFQA. The irony was that some ground staff guys and gals I think are too over reactive to security issues that make them eventually look like bunch of clowns. I declared after scanning on my checked-in baggage that there were 4-5 hotel complimentary match boxes and a cigarette gas lighter. I then informed the person scanning the baggage that I used to smoke till about 2 months ago but gave up and these match boxes and the lighter was there from then. I also agree that the security issue is very important, but shouldn’t be used to just joke or make it appear as funny as is being done by persons lacking insight and identifying targets for focused needs. I was also checked again after leaving the security lounge for the cabin baggage twice in spite of clarifying to the female ground staff that I am not carrying any more match boxes and lighter. Moreover this re-check of cabin baggage may appear to the professional form the state police that they are not capable and vigilant. I have travelled all over the US and then I used to smoke, but was never targeted by their security for any reason whatsoever. There is also a point to note that the match boxes and the lighter was in my checked-in baggage for more than six months and during this period I would have taken 20 flights from Mumbai and back in Jet Airways, KF and Air India.

I know that Hubli being a very small airport do not have persons well trained but they have to rely on their individual abilities and do their best to show their abilities. I also find that their over indulging in areas not in their specialization makes them does look like jokers.

I hope you wouldn’t mind my frankness to having exposed the weakness with your employees in very small airports. But you would look into this matter in the right perspective for better trained persons and professionals employed in positions which involve the country’s security.

Rathin Kumar Das

Mumbai

Maharashtra


Company: Kingfisher Airlines

Country: India   State: Karnataka   City: Dharwad

Category: Cars & Transport

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