Inconsumercomplaints.com » Cars & Transport » Review / complaint: Kingfisher Airlines - Paid meals, not given on board | News #361612

Kingfisher Airlines
Paid meals, not given on board

Hi

This was the most embarrassing thing that happened to me while travelling in kingfisher IT3434.PNR#DIWULS

I paid for 2 non-veg meals while booking my ticket online (see the attachment) but on air I was denied for the same. The cabin crew was very rude (Chitralekha & one more lady). She kept arguing with me that I did not pay for any non veg meals. I gave her my boarding passes & she checked & said again that I did not pay. It was a matter of sheer embarrassment for me.

I had to purchase 2 meals on board & had to shove off Rs 400 from my pocket.

I contacted the kingfisher counter in Shamshabad airport & spoke with Mamata. She said my money would be refunded. She made me sign a feedback form & took Xerox of my boarding passes

I am especially upset cause I know I paid for it & it shows up in the ticket

I do not think an airlines like Kingfisher can be so careless about it

I need my money refunded & want some action to be taken asap

Regards

Tulika Mitra


Company: Kingfisher Airlines

Country: India   State: West Bengal   City: Howrah

Category: Cars & Transport

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