Inconsumercomplaints.com » Cars & Transport » Review / complaint: Kingfisher Airlines - Change in name | News #361621

Kingfisher Airlines
Change in name

Following are my flight details :

PNR: KXEQRJ

flight no: IT0336

flight from srinagar to mumbai at 13:03 to 17:55

Passenger names :

Master Tushar Zaveri

Mrs Ankita Zaveri

I had called up your customer executive dated as on 8th june to

rectify an error printed on my ticket that is they have printed Master

Tushar Zaveri as the passenger name instead of Mr. Tushar Zaveri, he is

63 yrs old!!!

I am denied this rectification saying it cannot be done by your

airline and this is a non refundable ticket I am not ready to bear any

consequences and problems at the airport for such a lame excuse given

by your company.

I had faced a similar problem with go-air airline and they rectified

and made the changes within 2 mins. I fail to understand although i am

calling you a month and a half in advance why cant i be helped. I

regret buying a ticket of kingfisher today for making me go through

this problem when it should be solved instantly.

Considering srinagar airport authorities are very strict i donot wish

to have my father who is a senior citizen go through problems.

Please revert at your earliest with the necessary changes made in my ticket.

Regards,

Tejas Zaverii

Economic Times - Senior Executive

91 9867044856


Company: Kingfisher Airlines

Country: India   State: Maharashtra   City: Mumbai City

Category: Cars & Transport

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