How do we complain to Air India about the problems they create to the customers. Their website has a feeback option but few drop-down options in the feedback form are blocked and hence you cannot submit the complaint.
Air India staff seem to be acting smart, they know for their kind of service they will get lot of complaints hence they have blocked the feedback form.
I understanf there is not use complaining to Air India, coz if any action is taken on any employee, they all go on strike and then you know what happens. So now you know where your complaints go.
Take my advice, aviod Air India if you need peace of mind.
Dont feel bad about it, they have their own way of getting business. All the govt employees travelling on govt work are forced to take Air India.
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