Madhur Courier
Consignment delayed, reached to delivering city but still pending to delive

Hi,

My parents send me the courier from Korba to Bangalore from madhur courier Consignment number 6120015353 on 09/04. In tracking tool of courier site, it is mention that courier reached to Bangalore on 15/04. Till now I didn’t get this consignment. Is it the policy of courier service to go and collect the courier or my consignment is given some interest to the company that is why they kept it for long? Also I didn’t have any call from courier agent nor is he picking the call.