Dear All,
It has been an annoying and frustrating experience of dealing with Makemytrip. I made a booking on 11 March for a trip from London to Delhi and paid 24, 539 from my account with oriental bank of commerce. The payment was deducted from my account but booking ID was not generated. I call them immediately and they told me it will take 6 hours for me to get my booking ID.
6 hours passed but nothing happened. I called them again on 12 march and they told me that they will refund the amount within 3 working days and gave me a confirmation number in 1103r0059373. They also told me to send a mail with my bank statement to [email protected]. I got a Reference ID: 110312-027015 for this email. this email said they will contact me within 24 hours but no reply till date.
3 working days got over on march 16 and i called them again on march 17. they said that payment is stuck with payment gateway and they cannot do anything.
Now should I go to the court to get my money back or to some other agency.
I want my money back with interest
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