Espected sir..
i am a proud owner to a 2nd hand 2005 maruti alto, reg no: KL 5 T 7785, which i had purchased from sai service (used car showroom) at pathadipalam, edapally on 2009 sept 14th. from the first day of the purchase i experienced very bad service from them..they said the car had been fully checked, and there was no need for me to worry..
within ten minutes the car battery went dead in the middle of a traffic block, service guys came with a low charge battery to be fitted in my car..well, i took the freedom of taking the battery from their car which they were using, and i didn't accept the battery which they had bring along with them..after that insurance, front and rear shock absorber problems started..
i used to service my vehicle at sai service at karingachira, tripunithura.cochin..it was going very well..after the free service they began to charge for services which i never asked them to do..on this 10th of may i gave my vehicle for a front shock check for an abnormal sound coming from it..i also informed them if any additional cost is coming, pls check with me... at that evening they said the vehicle had been serviced, and they also replaced the steering bush for a tightness feeling when riding the car..they charged me 2100rs for the service..
frankly speaking i didn't ask them to service the steering, but they charged me..but now the seering lock has been set in a wrong position, which i didn't like... asked them to correct it and they picked the vehicle from my home on 17th may for servicing...
i got my vehicle back at evening with the same problem which they didn't even mind for correcting...
useless service and customer dissatisfaction was what i got in the end..
if anybody is going for service at sai at karingachira..i would say they better think it twice..go to indus..they do service much better..
totally awkward service they got there at sai... pls everyone stay clear of sai service... especially at edapally and karingachira, tripunithura..bye.
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