State Commissions Punjab
Punjab State Consumer Disputes Redressal Commission, SCO Nos. 3009-3010, Sector -22-D, Chandigarh.
Dear Sir,
I purchased MRF Tube along with two tyres vide Cash Memo no. 85213 dated 25/06 from M/s Chawala Tyres of Shop No. 16, Shastri Market, Jalandhar (PB), an authorised dealer of MRF, But the tube of MRF purchased by me was found to be "NEW DEFECTIVE". Dealer M/s Chawala Tyres discouraged me from sending back NEW DEFECTIVE Tube to MRF considering their negative track record of customer complaints since their personnel are very strict with the complaints rejecting them on fake ground.
True to the dealers words, without any change tube "NEW DEFECTIVE" returned to me in the month of August (Second Week) without any remarks and wrapper of the same also not returned along with the Tube.
Ever since purchase of MRF Tube, I could not have the privilege of using it once on my scooter without any fault of mine. I had to purchase another tube make (TVS) to same me from inconvenience and harassment caused to me due to purchase of MRF Tube.
Thanku
Rajinder Singh Sachdev,
C/o Smt. Satnam Kour BXX III/4800,
Shivaji Nagar,
Opp. Shingaar Cinema,
Ludhiana.
0 comments