Great mistake that you bought MRF tyres, when there are better and cheaper tyres than MRF in the market. Now, you don't find a single new car on the road with a company fitted MRF tyre. HM, Maruthi, Hyundai, etc.are using;Birla, Apollo, JK tyres, etc, as seen on the new cars here (Trivandrum). Probably, Hyundai must be fed-up with MRF tyres. Hyundai stopped buying MRF tyres, probably because of complaints from their car customers.
MRF will not respond to customers complaints. Customer has to give up, repent for buying MRF tyres and go in for other good brands. Their tyres are of the lowest quality as proved by my experience.
I bought a new Hyundai Verna diesel car in February fitted with five MRF radial tyres. Tyres were given six years warranty printed in a booklet supplied along with the new car. All the tyres started showing premature wear and tear before 18000kms. On 6-10, the metal wires of front right tyre came out at 18000 and odd Kilometres risking the life of my wife and I.On 31-10, MRF replaced the tyre for Rs.1560.00 Rs.20.00 wheel balancing. I wanted it replaced free of cost. For no fault of mine, I had to spent Rs.1580.00.MRF being very rich, should have replaced it free of cost.
Then, on 14-12, while driving to hospital for morning duty with all tyres prematurely worn out, the right rear tyre burst in Punalur town at 30000 and odd Kilometres. I contacted the manager MRF depot, Trivandrum and the technical service engineer several times to inspect the vehicle, but failed totally as the technical service engineer did not bother to inspect the tyre. Fed-up with MRF, on 18-12;I bought four new Michelin tyres from New Bharath Tyres, Chakkai, Trivandrum. I lost lot of money, time and suffered risk to life having bought a new car fitted with MRF tyres. My previous car, Tata Indigo, performed very well with Bridgestone tyres;covered nearly 50, 000kms.when I sold it after three years.
Despite, MRF owners (family) being related to me through my wife, uncles cousins, etc;this is my experience with MRF.I will neither buy MRF tyres nor
a vehicle fitted with the same. I will never recommend MRF tyres to anyone. MRF tyre sales must have drastically gone down. Nothing will bother them as they are very rich. Mr. Arun Mammen is the present chairman MRF tyres.
I doubt whether he knows about this or not. Had I had his e-mail address, I would have written this letter to him.
Dr. Gigi Joseph. S
M.B.B.S., MS (ENT).
Telephone:-09446072244
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