HELLO SIR,
WITH EXTREME DISAPPOINTMENT, I WOULD LIKE TO INFORM YOU THAT IRCTC/CONCERNED DEPT. OF INDIAN RAILWAYS IS INVOLVED IN SEVERE FRAUDULENT ACTIVITY WITH RESPECT TO E-TICKET BOOKING AND CONFIRMATION. RECENTLY, ME AND MY FAMILY MEMBERS HAVE SUFFERED SEVERLY, BOTH MENTALLY AND FINANCIALLY BECAUSE OF SUCH ACTIVITY AND SO NOW APPROACHING THIS HON’BLE COURT. PLEASE HELP ME IN THIS CASE OF COMPENSATION.
I WOULD LIKE TO NARRATE MY STORY IN BRIEF………….IT WAS ON 17/12 THAT I APPROACHED A REGISTERED TRAVEL AGENT IN KOLKATA TO BOOK 4 (FOUR) TRAIN TICKETS BY HOWRAH-NJP SHATABDI EXPRESS (TRAIN NO.12041) FOR TRAVELLING ON 25-12-12. IMMEDIATELY, THE TRAVEL AGENT, MR.AMIT SINGH BOOKED FOUR WAIT LISTED TICKETS (WL 154 / WL 24 / 0000 to WL 157 / WL 27 / 0000) FOR MY RELATIVES NAMELY, S PAUL (36), S PAUL (11), S HOME (56) AND S SAHA (42). A DAY OR TWO/THREE later, 3 TICKETS GOT CONFIRMED AND 1 TICKET WAS ON WAIT LIST NO.1, WHICH FINALLY BEFORE A DAY OF JOURNEY i.e. ON 24-12-12 GOT CONFIRMED. TO MY SATISFACTION, I SENT A SMS ON 139 WITH PNR NO. AND GOT A CONFIRMATION MESSAGE ONCE AGAIN ON 25-12-12 MORNING AROUND 7:47AM THAT MENTIONED ALL THE PASSENGERS P1 to P4 WERE CONFIRMED AND CHART WAS YET TO BE PREPARED (screenshot attached and submitted).
NOW, THE STORY TURNS…………..MY RELATIVES TRAVELLED ALL ALONG FROM SONARPUR, SOUTH KOLKATA AND REACHED HOWRAH STATION ON TIME ON 25-12-12 AND TO THEIR SURPRISE THEY COULD SEE THAT ALL THEIR TICKETS WERE STILL WAIT LISTED AND THE CHART NOW WAS ALREADY PREPARED. MY RELATIVES WERE DAMM TIRED AND DISAPPOINTED SEEING THE SITUATION AND FINALLY RETURNED FROM HOWRAH RAILWAY STATION. LATER IN THE NIGHT, THEY BOARDED BUS FROM ESPLANADE AND REACHED SILIGURI AFTER A LONG HORRIBLE JOURNEY OF 18-20HRS.
I HAVE THE PROOF WITH ME…….THE SMS WHICH I HAD RECEIVED FROM THE NUMBER 139 BY SMS (I HAVE THE PROOF IN MY POSSESSION) WHERE THE STATUS WAS CONFIRMED…………..SO THE BIG QUESTION NOW IS HOW THIS FRAUD HAS HAPPENED??? WHEN I ASKED MY TRAVEL AGENT…………HE THEN SAID THAT OFFLATE SUCH KIND OF SITUATION IS HAPPENING QUITE FREQUENTLY……………..ULTIMATELY THE GENERAL PEOPLE ARE THE SUFFERERS, BOTH MENTALLY AND ALSO FINANCIALLY…………..THIS IS A REAL SCAM GOING ON IN THE E-TICKETING SYSTEM (INSIDE RAILWAYS DEPT.) I CAN STRONGLY SAY THAT ALL OFFICIALS ARE INVOLVED IN THESE TYPES OF FRAUDULENT ACTIVITY.
WHO WOULD COMPENSATE ME FOR THE HARASSMENT CAUSED TO ME AND MY FAMILY MEMBERS??? I NEED JUSTICE ON THE SAME AND WOULD ALSO LOOK FOR AN ASSURANCE THAT SUCH INSTANCES WON’T BE REPEATED WITH ANYONE. IT IS THE GENERAL PASSENGER ONLY WHO SUFFERS AND NOT THE OFFICIALS WHO ARE INVOLVED IN SUCH FRAUDS. I AM FLASHING THIS EMAIL TO ALL TYPES OF MEDIA SO THAT PEOPLE COME TO KNOW ABOUT SUCH FRAUDELENT ACTIVITY WHICH CAN VICTIMISE THEM AS WELL.
REGARDS
SAUMYENDU DEY CHOUDHURY
A-112, MANGAL APTS,
VASUNDHARA ENCLAVE,
DELHI-96
contact no.09910207076 (Delhi)
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