Inconsumercomplaints.com » Cars & Transport » Review / complaint: Air India - Discrepancy in providing compensation for late delivery of bagag | News #498938

Air India
Discrepancy in providing compensation for late delivery of bagag

Dear Sir,

I travelled from Trivandrum to Bhubaneswar via Chennai and Delhi. I asked my baggaged to be booked upto BBI at your Trivandrum officer, who instead booked upto Delhi due some link problem. Unfortunately the baggages could not be loaded in the flight we travelled on 26th Dec. 2012. Hence, we could not get the delivery of our bagages on 26 th. My house key, vehicle key, clothes as well as medicines were in those bagages. Hence, I was forced to stay back at Bhubaneswar in a hotel in stead of going back to Dhenkanal, my home town. I have spent lot of money for night clothes for my family, warm clothes as it was too cold in BBSR, to pay the hotel for over night stay. Again next day I had to hire a cab to go to the air port to collect my bagages. I must say similar incident happened with my colleague who was travelling with me. Next day while collecting bagages he was give Rs. 800/- toward night cloth and conveyance but I came back without money as cash was not there. There after I had to run to Air port duty manger Mr. Das twice to settle the issue. I am astonished he started bargain from 350 rupees and ended in 600 rupees which I received with written protest in the receipt voucher. I fail to understand my colleague who stays in Bhubaneswar (Mr. Anil Das Choudhury) could get Rs.800, where as I got only 600 although I had to travel further 100 km to reach my native. I was forced to overstay due to your negligency and spend lot of money as the consequence. Kindly look into the matter and do the needful else I shall be forced to take appropriate action due to such discrepancy. My ticket ref. no. 0982253764203c1 on 26th Dec. 2012 from Trivandrum to Chennai. Besides I must mention, we were 4 passengers with 4 tickets having two PNR no. as Ms. Sephali Tete was travelling with us on a separate ticket.

Thanking you

ncrout

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Nirad C. Rout

Natural Products Department

Institute of Minerals & Materials Technology

Bhubaneswar - 751013, Orissa, India

Mob: 91-9437290470

Email: [email protected]


Company: Air India

Country: India   State: Orissa   City: Dhenkanal

Category: Cars & Transport

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