To Whomever It May Concern
I have travelled on 31 Dec via flight of Air India AI 809 from New delhi to Ranchi.
My baggage was throughuly checked in by the Air India Staff at the New Delhi Airport Baggage Tag no : 0098050017 but didnt reach the destination on 31 December at Ranchi.
After contacting numerous times, Air India stop picking up the call. The irresponsibility of Air Inida not only caused agony, grief and harassment to the me it also caused us a lot of trouble and money as all my winter wear clothes were in the baggage.
Madhuri waghe was supposed to inform me about my luggage but she is not only telling me that she is not responsible as baggage has not reached Ranchi so she could do nothing. I called delhi airport and they told me to call Madhuri ffrom Ranchi airport. Thay all are redirecting to each other and i am clueless now.
Thanks,
Kaushal Raj Singh
91-828 708 8201
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