Subject – Non refund of cancelled ticket fare
Sir/Madam,
We had got our tickets booked through internet and our schedule departure was on 8th May. However, due to the strike of Air India Pilots, our flight got cancelled and we were informed by the Customer Care Executive (Enquiry No. 1407) that the total amount will be refunded by Air India within 15 days time. However, 25 days have passed, amount has not yet refunded. Details of tickets are as under : -
E-Ticket
MakeMyTrip Booking ID - NF251194923427
Booking Date - Fri, 15 Apr
Itinerary and Reservation Details
Air India
AI-472 Departure
Udaipur (UDR)
Sun, 08 May 12:50 hrs Arrival
Delhi (DEL)
Sun, 08 May 15:15 hrs
1-Stop Flight
Duration: 2hr 25m
Refundable Fare
Cabin: Economy
Passenger Name Type Airline PNR
kamal nagia Adult Z543V
kirti arora Adult Z543V
We, therefore, request you to kindly take necessary action to refund the amount.
Kirti Arora
& Kamal Nagia
0 comments