Respected Sir,
I am using your product from last 34 years i.e. from my childhood, even my father is also using it from last 50 years so that i selected the same product for my child who is 9 years old and using your product Naughty boy school shoes from last 6 years. I have never seen such type of thing in your product which i faced this time. I purchased one school shoe for my son in August first week from your store at B K market, 16A s p Sarani Kolkata 700071.Although there was one mistake on my side that I lost the bill but the shopkeeper knows me as we purchae bata shoes for our Compay named Kesoram Rayon A B .K.Birla group Of Companies. The shoe worn out after 10 days but as it is compulsory for my son to wear black shoes in school i got it repaired by a cobler in our society immediately. But after 2-3 days the stitch opened again. As it is compulsory in school to wear black shoes I purchased one another shoe from the same shop on 03 09 11 vide your invoice no.0015 and gave the old one to the manager of the shopp Yesterday when i went yo the shop the manager told that as you have got titched the shoes with the cobbler I anm helpless and cannot do any thing. I felt very bad that a company like you showing such a disgrace ful nature.iI told him that how can i be sent you the shoes the same day it worn out as it is important for my son to wear black shoe in school. So i hope you may think some methods to improve your service particularly for school children.
Thanking You
Sanjay Kumar Shah
[email protected]
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