Hi,
Was a fervent fan and buyer of catwalk shoes till the incident that took place at Mega Mall few days back.
I happen to visit the Catwalk store in that same mall and selected a pair of sandals. As it was a little over budgeted i enquired the sales guy (nt able to recall his name) about the "sales season" in catwalk. He replied "madam next week"..and yes my next question to him was "there is a possibility of this pair to be in the sale right" to which he confident replied "NO MAM..I GUARANTEE THIS PAIR WONT BE THERE AS ITS A NEW ONE"..I trusted him and bought the same.
Yesterday i went to Infinity mall with my sister as she wanted to pick shoes form catwalk and "What did i see" the same pair which i bought the other day in 1500 was very much there in "sale" for 844Rs/-.I FELT CHEATED DEJECTED TO THE CORE... Had that guy told me "madam i dont know if the same pair will be there of not" it would have been a different story but just for that day sales to happen he did not and simply fooled me".
I also come from a service industry and the last thing we could do is THIS.
I paid 1500Rs for that pair and need a RESOLUTION asap.
i have taken form Infinity mall their Ops Head No "Sameer" but could not get through him yesterday.
WATING FOR REPLY/RESOLUTION IN ANTICIPATION.
Pragati Chugh
09321050318
Mumbai
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