On Mon, 3/1, JAYASREE KRISHNAKUMAR wrote:
From: JAYASREE KRISHNAKUMAR
Subject: Fw: footwear complaint
To: [email protected]
Date: Monday, 3 January, 7:15 PM
& On Mon, 3/1, JAYASREE KRISHNAKUMAR wrote:
From: JAYASREE KRISHNAKUMAR
Subject: footwear complaint
To: [email protected]
Date: Monday, 3 January, 7:12 PM
Monday, 3 January 7:07 PM
From:
"JAYASREE KRISHNAKUMAR"
To:
[email protected]
03.01.2011
Kochi
From
Jayasree Krishnakumar
Radhamaindiram
Thamramkulangara
Thripunithura- 682301
Kerala
Mob: 9446339906
To
The Customer Service
Bata India Ltd
Dear Sirs,
Sub: Ladies Footwear Bata Comfit- Model No:581-6607 purcahsed on 23.12.2010 fromBata SHoe Store, Thevara, Kochi, Kerala - Complaint reg-
I have purcahsed a Ladies Footwear Bata Comfit Model No: 581-6607 from your Bata Shoe Store, Thevara, Kochi, Kerala on 23.12.2010. The actual price of this product is Rs.999/- and sale price is Rs.699/-
I used the above item only for 3 days and the sole, upper material and both foot caps got damaged.
Unfortunately, I lost the cash bill while travlling. When I lodged complaint and showed the footwear to your above store they informed me to write your customer care. Everytime I and my family is purchasing Bata products keeping in mind of its good quality. I think this time it is due to the manufacturing defect.
In view of the above, I request you to kindly do the needful at the earliest to replace the above product as it is under 60 days guarantee period.
Awaiting to hear a favourable and speedy action.
Thanking you,
Yours sincerely,
JAYASREE KRISHNAKUMAR.
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