From hcl
to vikram mane
date Wed, Dec 2 at 5:38 PM
subject RE: HCL purchase help
mailed-by hcl.in
hide details Dec 2
Dear Mr. Mane,
Thank you for your email dated the 16th of November.
With regards to your concern regarding the free gifts, I would like to inform that I have forwarded this to my sales team and they would be in touch with you as soon as possible. Please come back to me over email if there is any other technical issue/query regarding your HCL machine and I would be happy to help you.
Thank you once again for writing in to us and here's wishing you Good Business.
Regards
Customer Care Executive
Visit us at: www.hclsupportservice.in
Email us at: [email protected]
Call us at : 1860 1800 425 | 0120 – 2406105
SMS us at : 91-9911115555
This was the reply by HCL but yet HCL has not given me free gift of Reebok jacket
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This is my mail to HCL&&-
Dear sir,
Now its two week but there is no reply from ur sales team as u said earlier.
i tried on ur customer care numbers but there was no response for 10 min.
I think HCL is not in mood to give Free gifts as they have promise while
purchase.
Please tell me the status/call me, otherwise i have to go to
consumer/customer court...
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