Dear Sir,
This is with reference to the Invoice No. - PITM/09-10/2948. I purchased an HP laptop around 9 months back, the details of which are furnished below.
The laptop started giving problems within 1 month of purchase and now the problems have increased to such an extent that I repent spending Rs. 50000 on buying an HP laptop.
DETAILS:
Laptop Model - HP PAV DV4-1506 TX ([email protected] / 4GB / 320 / 14.1 / 512GC / WIN 7P)
Serial No. - CND9371BS1
Date of purchase - 21 Oct
Purchased from - Advance Computer Shoppe (8, Vaishali Enclave, Pitampura, New Delhi)
PROBLEMS:
1. Heats up very much in about an hour
2. Hangs frequently
3. CD Rom not working properly
4. Battery backup has decreased drastically
5. It has about 100 GB of free hard disk space but still it often becomes pathetically slow.
Even one year has not passed since I purchased this laptop and the list of problems is increasing day by day.
Does this poor quality of laptops and ever increasing list of problems suit the well acclaimed image HP has? HP is such a renowned name but after this experience I am so dissapointed that I'll have to think 100 times before buying an HP laptop.
I have not got any value of money spent and I am very frustrated and fed up of this laptop. I want this laptop to be replaced as soon as possible.
Kindly look into the matter and do the needful.
Regards
Rijul Batra
[email protected]
[email protected]
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