Dear All,
Few months ago, I bought a "Zinglife 10.1" ZI101 Tablet from Infibeam.com. The product had following issues:
- Terrible battery-life.
- Broken network-port.
For the resolution of this issues, I've been trying to contact Infibeam.com as well as Zinglife Customer Care Center. It's been more than couple of months, but none of them is ready to even answer my emails or calls properly!
- I only received a single email from Infibeam.com, asking me to contact Zinglife directly (Even after asking couple of times, they didn't even provide me the contact info of Zinglife Customer care center). I've been a regular customer of Zinglife, still they've been totally uncooperative with this issue. I'm quite disappointed & surprised by their disinterest.
- I haven't yet received any reply from Zinglife. I tried to give them a call, but the provided phone line seems not to be working.
In short, the product is below par, and the customer service is even worst!
I'm extremely disappointed with the level of customer care provided by both these companies. Please avoid buying from them, as after-purchase service is totally non-existence and you may end up with an unsatisfactory (or damaged) product.
Thank you very much.
Best Regards,
Dr. P.R. Desai
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