I have bought Lenovo S10-3c mini laptop from M/s Unique info ways on February 22.Within 1 month of usage i noticed a hairline crack in the plastic border along with the screen on left side top corner And slowly with the usage that crack potion became prominent and one day the piece came off. I went to the dealer from where i had purchased the system .the salesman there guided me to the service center there in Nehru Place. That Guy told me to talk to CC and register my complaint over phone which i did and after that i have sent the pics of laptop as was told by the cc executive over phone and got the reply via mail that the damage was physical and is not under warranty. But the damaged Body is not the result of any mishandling which i had even shown to the person available at the service center. As per my findings the plastic used in the body was of very poor quality that is why the plastic got crack itself with regular usage whats the use of purchasing this companies product if this is their policy to sell products without providing proper customer support. Please suggest
0 comments