Dera Sir,
I had bought 2 Batteries of Exide from Exide Authorised Distibutor at Etawah (Five Star Engineer Works, Agra Road, Pakka Talab Etawah) on dt. 03.07.2008. After 5 months I faced a problem that the lights was very dim and there were some leakage from the batteries. When I called to dealer he send a person and he checked the batteries and said that your batteries are ok. Again I faced the same problem and again I complaint to the dealer. The person came and checked and said that your battery is ok invertor have some problem.
After this I called to invetor mechanic and checked the invertor but invertor was ok. All these things are going on 18 months. On the 18 Month and 5 days the person came and took the batteries with us and came after 2-3 days and said that your 1 battery is dead, I told him that replace it then he said that the free replacement is within 18 months after purchasing date.
He gave me the assurance that he will talk with the company and will replace the battery but still he has not replace it.
The details of batteries and bill are as under : -
Bill No. : - 50
Book No. : - 11
Battery type: - In 1500 plus
Warranty Booklet No's : - 6190163 and 6190166
Sr. No. 14171
Mfg. Code: - 408
Price of One Battery : - Rs. 8444.44 /- (Eight Thousand Four Hundred Fourty Four And Fourty Paisa Only)
Please take any action on this complaint or suggest me that what I have to do.
Need any other information please mail
Waiting for quick reply.
Thanks and regards,
Richa Agarwal
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