Inconsumercomplaints.com » Construction & Repair » Review / complaint: US Metal Buildings - Down payment Refund | News #494169

US Metal Buildings
Down payment Refund

US BUILDINGS RIPPED ME OFF FOR $7500 & THIS IS HOW THEY DO BUSINESS

A salesman from US Buildings (USB) contacted me late Mon 12-26-11 following an inquiry I placed on Buyer zone. He, Andrew "Jack" Marcus, told me he had pre-engineered clearance bldgs he could sell way below the value due to a dealer out of business. He said USB was shipping them out the next morning for auction, & it would cost USB $14500 per bldg. He claimed he was a VP, & had to get rid of these bldgs because of inventory tax charged. He told me he could cut a bldgs in half (I put on buyerzone that I wanted 1 garage - 40' x 40' ea). I told Jack that I had just started looking & was not ready to make a decision. He said that he had a 35' x 35' bldg that was going to auction, worth $75, 000, shipping costs 10%- $7, 500 plus tax, but could sell me the bldg way below value w/no tax (since he could put it on "Arizona" paper), free shipping & free blueprints.

He insisted that all he needed was a name to put on the bldg & pressured me, stating I could cancel w/in 3 days & get my money back. He made numerous fraudulent claims to me during this time about USB, the bldg, how it would look, the costs & time to erect it, etc. I told him I was not sure this was what I wanted, but he assured me that he just needed my name to hold this bldg to save USB money & that I could cancel the order within 3 days for any reason & not pay anything. He told me he needed to label my bldg immediately that evening so that it would not get sent to the auction early next morning & rushed me to sign the order & give him my credit card to hold the bldg. This was done about 06:15 pm.

the next morning (7:45 am) I called him to let him know that the bldg he wanted me to buy, was not what I wanted. He told me that he was in Arizona (which conflicted with what he said last night) & on his way out to sell the rest of the clearance bldgs. I faxed him a cancellation notice the next morning, Tuesday 12-27-11 (2 days later). I called USB on Thu at 9:04 am & left a message w/ Shay (answering service) canceling my order. I received an call from Jessica w/USB order & told her I was canceling the order (which she told me she forwarded to management) canceling my order. She told me that I needed to contact my salesperson, which I told her I did, but Jack had not returned my calls.

I faxed him a cancellation notice the next morning, Tuesday 12-27-11 (2 days later). I called USB on Thu at 9:04 am & left a message w/ Shay (answering service) canceling my order. I called Jessica w/USB order & sent Andrew an email (which he told me he forwarded to management) canceling my order. She told me that I needed to contact my salesperson, which I told her I did, but Andrew had not returned my calls.

Someone else from USB, Jack, contacted me & offered me the same bldg for $14, 500, w/free shipping & blueprints. Later that day, Andrew called me & told me that the bldg he was selling me was going to be shipped for auction the next morning & I could get it for $14, 500 if I gave him my credit card then.

Andrew sold me something different than what he put on the order. The Quonset hut on the invoice has 1 wall (can't be 14' high if 20' w), incomplete & is not what he described. I never received a copy of the back of the order, as it declares & it was never reviewed. Blueprints were not custom, as billed. Jack overcharged/gouged me on the cost of this hut ($7500). On the website, they use 9 other companies’ logo, which is believed to be done w/out authority- Army & Marines. Their list of Satisfied Customers is incorrect. They have 170 complaints on one BBB site & more on others.

And I could not find any satisfied customers any where and any State. I contacted my credit union to stop payment the returned my money on the 12/30 I thought it was over then two weeks later

They took $7500.00 back out of my credit card and the credit union told me they had the right.

Now I am trying to find any legal action I can to get my money back. I am getting the credit union to send me the documents they used to make the decision to pay the money to US Buildings.


Company: US Metal Buildings

Country: India

Category: Construction & Repair

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