This complain is regarding unserviceability of my M/W Oven. I have purchased Magic cook 30C on 09 Oct 11. Till 08 Oct 12 I have lodged four complained regarding switching off my oven in short period i.e below 10 minutes if was used on 100%. The transistron of the oven was changed on first complain and it was advised by servicing technician to use over on 50-80% power. Even using the oven as per instruction the oven started switching off in below 10 min when it was used on 50-80% power. On persistence of problem, fourth complain was lodged on 07 Oct 12 and the oven was collected by servicing technician on 11 Oct 12. After servicing the oven was returned to me after completion of one month i.e. on 11 Nov 12. On checking it was found that the problem of switching off of oven in less than 10 min when it is run on 100% is still persist and the justification given by technician is, not to use the oven in 100% power. Kindly clear me why the oven can not work now in 100% power when the same was working when it was new and if this was the case then why the uses and time limit for 100% power was not mentioned in user mannual. Kindly accord priority as I am a regular user of whirlpool appliances and this problem has changed my view regarding after sale services provided by whirlpool.
Ravi Shukla
Mob: 09052190500
09652390032
email: [email protected]
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