Manjunath Driving School
Fail to provide Service

Hi,

I had enrolled to take training in the so called Driving School in the last week of June for a morning batch at 7.30am to 8.30am. I had made a initial payment of 500Rs as Adavance and the total fees for the course was 2000Rs for 20 classes.

On 01-Jul-09, I went at sharp 7.25am and waited outside their office. The driver never came. Waited for 15 mins and calls the owner (some lady). She gave an excuse that Driver is not well. Asked me to come next day.

On 02-Jul-09, I went at 7.25am and again same thing. The lady told me that Driver got stuck in the traffic and he will be late. Asked me to come next day.

On 03-Jul-09, I went at 7.25am and to my disbelief again the same thing. This time the vehicle itself is broken.

Later, I called her up to say that I want my money back and I dont want to take anymore classes here. She said I will try to arrange for some other suitable time and different driver.By that time I was frustrated enough to say no. Now the real horror starts. She nicely said, I will return back the money. After that I had called her up more than hundred times. Initiallly she used to pick up the call and say that you come after few days. If you call after few days, she will say I am not available, you come after few days. It went on. I had been to her office so many times and requested. But nothing happened. Later she stopped taking the calls completely.

Few weeks back, I somehow got the number of the promoter of that Driving School named Kashi and called him up. He said nicely that I will return the money. After some 2-3 times interaction, he said I am out of town and I will return after 15-Jan-10. From 15-Jan-10 onwards he stopped taking my calls and on a single instance on 23-Jan-10, the same lady picked up the call on Kashi's phone and disconnected the call when she heard my name.

Now the point is even if its small amount, I was not able to tolerate the cheating behaviour of the concerned person and I want to raise my voice.

Please let me know the process to file a complaint.

Also more than that, does it make sense to file complaint in India like this?

I have got the original bill (500Rs payment) only with me

Thanks,

Sam