This is a caution call for all residents of South Mumbai.
We were not at home when our maid was informed by security that the water filter person has come to check the water filter. Since this was a regular feature, the maid gave permission for the person to visit the house. This person entered our house and checked the filter and recommmended that, since the unit was old and not servicable anymore, we should opt for their replacement offer by paying a certain amount and left the brochure and estimate for replacement offer.
My wife then called me and asked my opinion regarding the same and gave me the name of the model offered so I could check on the net.
No such model existed for the brand we have at home.
This person came to our house under the pretext of checking our unit from the Brand Company whose filter we use. Not once did he say that he was representing Aquaguard. Only close scrutiny of the brochure made us aware that he was from Aquaguard, a water filter we do not own.
My complaint is that how can a person visit my residence and mislead us into thinking that he was from the company whose appliance we own.
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