Hi,
I'm Mohan from Chennai (9884143899). I'm writing this complaint out of high frustration. I purchased the Aquaguard Enhance RO purifier nine months ago. Till now, there had been issues with machine, there had been services happening many a times. Even now the machine is not working, Every month the machine stops working and I have to run behind the customer care and service engineers. Service and Customer Care: The worst part of entire world. They never respond to our queries, atlast I happen to get one service engineer number. His name is Sathish (9884236338), this person doesn't have any insight of machine, he had actually spoiled the machine. Now he is telling that that filters would have been damaged and I need to pay for the filters, even within the warranty period. If someone, is not responding to my complaint. I have decided to take this up to the consumer court for cheating us in giving a faulty product and with improper service technician.
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