I purchased Total NF 3 years, back, while first two years the experience was good, but from last one year the unit stopped working every month, which now has come down to every week.
Service engineer during his visit changes the filters (chargeable to me) and says the water in your building is bad, and TOTAL NF RO unit is not compatible for Mumbai water but but only for Delhi. The unit works for 5 to 6 days and stops again and we have to call the service engineer, who insists that there is nothing wrong with the unit.
With last two visits of the service Engineer in a period of less than a week, the unit manage to filter water for only one day (less than 24 hours) and stopped again and with a recommendation from Service Engineer to replace the unit, though he says there is nothing wrong with the unit. Our building has approx. 800 apartments, and none so far have complaints of dirty water, causing their filtration units to stop in such a short duration of less than 2 days.
I look forward to a response from some responsible and reliable / capable person, who can analyse the problem and offer acceptable solution rather than asking me to change the unit for which I spent over 13500 rupees.
Rgds
Sanjay Mehta
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