I had subscribed for Airtel caller tunes and though the amount was deducted from my mobile balance, the caller tunes were not activated. I am a student and have a prepaid connection, hence my usage is limited and as your service is not satisfactory, I would request you to kindly credit back my caller tune charges. I am unable to get through to your customer service.
I expect the above action to be implemented at the earliest, failing which I may have to take up this matter with the higher authorities.
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