I bought a hitachi AC unit from the store. Firstly, the pack didn't have the manual in it. It seems to have worked for two days and then it stopped working. When I asked the store for the manual, they took the details and said they will inform once the manual comes from the service center. They didn't, for about two weeks. When we lodged a complaint with the hitachi service center for the AC unit not working and the missing user manual, they too accepted the complaint but didn't turn up for about 3 days. When I threatened to return the AC unit, the store guys took off the user manual from some other piece and gave it me. They are literally tampering with the packed products like this and god knows what else they are doing. Even the service center guys have an opinion when they understand that the piece is bought from Bajaj Electronics.
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