Dear Sir,
I Mr Venkatgiri, Purchased the IFB Wasing Machine on 1/4 of Model Senorita SX 6Kg Front Door.
The product is not working after 15 days after the installation and we given the compaint to custmer care service from the day 1 and they send the engg 2 times an un qualified and unable to resolve the issue and finally 3rd time they came and lock the product. When i discuss abt this issue with Praveen, Mansoor and Said of IFB employees they informed me that they will replace the product within a couple of days i will get the new machine. Its a bad luck to me still idid'nt recive any phone call or updates on the product from them. I personally visted the show room they are not all responding to my request and saying even if i give a complaint to consumer court their is no use said by Praveen.
Please help me on the above issue what should i do further to get back my amount.?
Details of Purchase:
Bill No: Mall/cr11/131
Date Purchase:01/04
Dc: 28100718379
Complaint No:165339
Thanks,
Venkat
8008344229
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