Dear Sir,
I am very much embarrassed to again inform you about the problem existing in ma handset, Blackberry 8530 CDMA.
I purchased this phone in the month of April from a Blackberry store. After 2 months there existed a battery back up problem in this phone. The handheld frequently got heated up in while charging within an hour and the time it was on charge it showed complete battery with 100 %. After the removal of the charging the battery backup worked for only 4-5 hours.
I submitted my handheld at Lajpat nagar service station where they kept it for 15 days. After the agreed days of submission they returned back my phone by saying that the problem has been resolved. I started using this phone and the same problem occurred again. Again the phone was submitted for 5 days. Now I have the handset with me with the same problem again. They said they have changed the battery but that too has not solved the problem again on this set.
I request you to please look into the matter and solve this issue as soon as possible otherwise I would be forced to take some legal actions against this. Reference no. and details are as below.
Name: SANDEEP SAINI
Mob No. : 9212469998
MEID NO. A000000D D33D3E
MEID (DEC):- 26843 54573 1384 3774
PIN :- 328E963F
Thanks and regards
Sandeep Saini
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