Dear Sir/Madam,
Hello & Good Day!
I have purchased two mobile sets Blackberry 8830 booking number 1362141 & 1362138 and it has delivered on 09-02. We order for Blackberry GSM Mobile, but the mobile they have sent to us was CDMA with GSM service. Along with this, the mobiles were having fake batteries and charger. So all this was a fraud to us.
On seeing all this, we called them for having update if will refund our entire money which is 1- INR. & they said, send the parcel back by same courier DTDC with DP no. # 113260 & after receiving parcel from our side, within 10 to 15 working days, we will get our courier back.
They had got the courier from our side on 21st- Feb. After getting courier, they did not update us. We had taken the update from them time to time. But everytime they were only committing that within 10 to 15 working days, they will send our courier to us. But still there is NO update from their side. Every day we are calling them & every time they are presenting same excuse.
Now tell me, what a consumer will do! They have our money & their mobiles are also their in their hands. We have only the bills with us. Please, try to resolve this issue, so that people can protect them from these kind of fraud companies, spanning over internet day by day.
I hope for a good response from your side asap!
Thanks!
Yours Sincerely,
For 01 Synergy,
CEO
Preet Chandhoke
98159-18807
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