I have made a online purchase a blackberry storm 9530 3g from rediff shopping. I ordered on 25th Feb & receieved the product on 29th Feb the payment was cash on delivery when i receieve the product i told the guy that i want to see the product before payment but he said this is out of policy we are here just to deliver the product. Any how i paid the required amount Rs 9019 for the same to him.
I opened the sealed product & find the product was not seeming brand new... for this i complained the same. Then i took the IDEA connection & activated the BB services from idea it took around a 7-8 days.
I used the BB services only 2 days... but when i was getting problems in using BB services i spoken to the idea blackberry customer care while talking to them i came to know this is basically a CDMA phone & they told i cant use the BB services on this device to use the BB services i should change the device & can use only as a normal phone... i was completely shocked!!!...its really a nightmare for me to listen such a thing which i have purchased just a week before!!!...
Now i am really feel being so cheated... is it my fault to trust on such a big brand REDIFF Shopping??? I just want my refund for the same...
Please guide me...& what else action i can proceed...
Manish Kumar Agrawal
9350566691
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