I had purchased 1 ton Carrier Split AC from M/s Kings Electronics Khargar In Nov'09.1st Free servicing was due after 4 months but nobody came. On 3rd may '10 when my AC stopped Cooling, I tried to lodged a complain throgh customer care phone printed on Bill. But they told since I have purchased from Kharghar instead of Panvel I have to lodge complain there at kharghar. When I contacted Kharghar they told me we are forwarding your complain to our Panvel service centre since you are staying at panvel our Mechanic will come from there. With lot of efforts & n number of phone calls one mechanic came & told gas leakage is there somebody else will come to fill the.2nd men came after few days & filled the gas with checking point of leakage. That gas leaked again & AC stopped cooling again within 2-3 days. Now, Almost one moth has passed that too month of May, when we need AC .We are praying to god & hoping one day AC will be reparied since Phone calls are not effective & no body is listening in Ms Kings Electronics.