Dvd player
NON RECEIPT OF GOODS

0N 24.12.09, I HAD BOOKED ONE DVD PLAYER TELEPHONICALLY. PAYAMENT WAS MADE ON LINE BY CREDIT CARD. AT THE TIME OF BOOKING APPROXIMATE DELIVERY TIM MENTIONED WAS 10 TO 14 DAYS.

HOWEVER, TILL NOW I HAVE NOT RECEIVED ANYTHING AND NO INTIMATION FROM YOUR SIDE WHICH IS HIGHLY REGRETTABLE. ON CONTACTING THE CUSTONM CARE DEPTT, THE ONLY ONLY REPLY ONE GET IS THAT MY CONSIGNMENT HAS BEEN PICKED UP BY COURIER COMPANY ON 14.01.10 AND BEYOND WHICH THEY DO NOT HAVE RESPONSIBILITY. ON FURTHER PERSISTING THE TELEPHONE NO OF COURIER COMPANY IS GIVEN BY YOUR CALL CENTRE FOR FOLLOW UP.

IS IT THE RESPONSIBILITY OF THE CUSTOMER TO CALL YOUR COURIR COMPANY AND FOLLOW UP. ITS HIGHLY DISGUSTING. PLESAE IMPROVE YOUR SERVICES OTHERWISE DO NOT MAKE ANY FALSE PROMISES. THIS WAS MY FIRST TRANSACTION WITH INDIA TODAY BUT IS PROVING TO BE VERY BITTER.

PLEASE LOOK INTO THE MATTER.

PARESH